Privacy Policy
Last updated October 17, 2026
The short version. TapBid stores the business records you create (clients, estimates, invoices, prices, photos) so you can send them and get paid. We don’t sell your data or your clients’ data, and we don’t use it for advertising. AI features send the job details you choose to AI providers only to produce your draft. You can delete your account and everything in it from Settings at any time.
Who we are
TapBid is an estimating and invoicing app for small trade contractors, with web pages at tapbid.app where your clients view, sign and pay. “We” means the people who run TapBid. Contact: support@tapbid.app.
What we collect
- Account: your email address or Sign in with Apple identifier (Apple may give us a private relay address).
- Business details you enter: business name, your name, phone, email, license number, logo, tax rate, deposit and payment settings.
- Your work records: clients (names, phone numbers, email and street addresses you add or import), estimates, invoices, line items, your price book, expenses, receipts, job photos, signatures and notes.
- Voice and text you use to describe a job. Speech is turned into text on your device by Apple’s on-device speech recognition; the audio is not sent to us.
- Client-page activity: when your client opens, signs or pays on tapbid.app we record that it happened, the time, and the IP address and browser type with a signature (as part of the signing record).
- Purchases: your subscription status and credit purchases from Apple. We never see your card or Apple ID details.
- Basic technical data: app version, device type and error logs needed to keep the service working.
We only read your contacts when you choose “Import from Contacts”, and only the people you pick.
How we use it
- To run the app: save and sync your records, create client links, send estimates, invoices and reminders you set up.
- To draft estimates, messages and previews when you use AI features (see below).
- To process payments your clients make to you, and to manage your subscription and credits.
- To keep the service secure, fix problems, and answer you when you write in.
We do not sell personal information, share it for cross-context advertising, or use your records or your clients’ records to train AI models.
AI features
When you ask TapBid to draft an estimate, write a client message, read a price list or make a color preview, the text you entered (or the photo you chose) and the relevant price-book items are sent to an AI provider to produce the result: OpenAI, Anthropic or Google, depending on the feature and availability. They process it to return the result under their API terms, which do not allow them to use API data to train their models. AI output is always shown to you to review before anything is sent.
Who processes data for us
| Provider | What for |
|---|---|
| Supabase (United States) | Database, sign-in, file storage and server functions |
| Vercel | Hosting tapbid.app and the client pages |
| OpenAI, Anthropic, Google | AI drafts, messages, price-list reading and color previews |
| Stripe | Card and bank payments from your clients, payouts to you, team-seat billing |
| Apple | Sign in with Apple, in-app subscriptions and credits, push notifications |
| Resend | Sending emails you or your reminders send to clients |
We may also disclose information if the law requires it, or to protect TapBid, our users or the public from fraud or harm.
Your clients’ information
When you add clients, you are responsible for having a reason to contact them about their job. We process your clients’ details on your behalf only to deliver your estimates, invoices, reminders and payment pages. Clients can write to support@tapbid.app and we will pass requests to the contractor or help directly where we can.
How long we keep it
We keep your records while your account is open. When you delete your account in Settings → Account, we delete your business, clients, jobs, files and sign-in from our systems. Payment and tax records that Stripe or Apple must keep are retained by them under their policies. Backups roll off within 30 days.
Your choices and rights
- See, edit and export your records in the app.
- Delete your account and data from Settings → Account → Delete account.
- Turn off automatic follow-ups, reminders and notifications at any time.
- Depending on where you live (for example California or the EU/UK), you may have rights to access, correct, delete or port your data, and to object to some processing. Email support@tapbid.app and we will respond within 30 days.
Security
Data is encrypted in transit and at rest with our providers. Each business’s records are isolated by access rules in the database, and client links use long random tokens. No system is perfectly secure; if we learn of a breach affecting you, we will tell you.
Children
TapBid is a tool for businesses and is not meant for anyone under 16.
Changes
If we change this policy in a meaningful way we will update the date above and tell you in the app before it takes effect.